Privacy Policy

Cell Comply respects your privacy and is committed to handling personal information responsibly. This policy explains what information we collect, why we collect it, and how we use it.

Who We Are

Cell Comply is operated by CellComply Ltd, company number 17234638. We provide lithium battery compliance, waste management and regulatory consulting services for UK businesses. Our business address is 36 Regent Studios, 8 Andrews Rd, London E8 4QN, United Kingdom.

Information We Collect

We may collect your name, work email address, phone number, company name, enquiry details, site information, and any information you choose to provide when contacting us.

We may also collect basic website usage information, such as pages visited, browser type, approximate location, referral source and device information, where analytics or security tools are used.

How We Use Information

We use personal information to respond to enquiries, provide quotes, deliver services, manage client relationships, maintain records, improve the website, and comply with legal or regulatory duties.

Legal Basis

We usually process enquiry and client information because it is necessary to take steps before entering into a contract, to perform a contract, to comply with legal obligations, or because we have a legitimate interest in operating and improving our business.

Sharing Information

We may share information with trusted consultants, DGSA specialists, carriers, waste partners, professional advisers, IT providers or regulators where needed to respond to your enquiry, provide services or comply with the law. We do not sell personal information.

How Long We Keep Information

We keep personal information only for as long as reasonably needed for the purpose it was collected, including enquiry handling, service delivery, legal, accounting and regulatory record-keeping.

Your Rights

Under UK data protection law, you may have rights to access, correct, delete, restrict or object to the use of your personal information. You may also have the right to complain to the Information Commissioner's Office.

Contact

For privacy questions, contact us at elliot@cellcomply.co.uk or write to CellComply Ltd, 36 Regent Studios, 8 Andrews Rd, London E8 4QN, United Kingdom.