Cell Comply respects your privacy and is committed to handling personal information responsibly. This policy explains what information we collect, why we collect it, and how we use it.
Who We Are
Cell Comply provides lithium battery compliance, waste management and regulatory consulting services for UK businesses. Our business address is Unit 36, Regent Studios, London, E8 4QN.
Information We Collect
We may collect your name, work email address, phone number, company name, enquiry details, site information, and any information you choose to provide when contacting us.
We may also collect basic website usage information, such as pages visited, browser type, approximate location, referral source and device information, where analytics or security tools are used.
How We Use Information
We use personal information to respond to enquiries, provide quotes, deliver services, manage client relationships, maintain records, improve the website, and comply with legal or regulatory duties.
Legal Basis
We usually process enquiry and client information because it is necessary to take steps before entering into a contract, to perform a contract, to comply with legal obligations, or because we have a legitimate interest in operating and improving our business.
Sharing Information
We may share information with trusted consultants, DGSA specialists, carriers, waste partners, professional advisers, IT providers or regulators where needed to respond to your enquiry, provide services or comply with the law. We do not sell personal information.
How Long We Keep Information
We keep personal information only for as long as reasonably needed for the purpose it was collected, including enquiry handling, service delivery, legal, accounting and regulatory record-keeping.
Your Rights
Under UK data protection law, you may have rights to access, correct, delete, restrict or object to the use of your personal information. You may also have the right to complain to the Information Commissioner's Office.
Contact
For privacy questions, contact us at info@cellcomply.co.uk or write to Unit 36, Regent Studios, London, E8 4QN.